Privacy policy
We place great importance on the privacy of users of the website. This privacy policy explains what personal information is collected when you visit our site, how we use this information, and how we protect it. Please take the time to read this privacy policy carefully.
Collection of Personal Information
We collect the following types of personal information on our site:
- Identity: First name, Last name
- Contact details: Address, Email, Phone number, City, ZIP code
We also automatically collect non-personal information using the following tracking tools:
- Matomo: we use Matomo (formerly Piwik) to gather statistical information on the usage of our website. This helps us to evaluate the performance of our site and to improve its content.
Method of Information Collection
Personal information is collected through forms available on our site: a contact form. We also use the Matomo web analytics service to collect data on how our visitors use our site.
Use of Information
We use the personal information you provide through our contact form to respond to your inquiries, to contact you as part of correspondence, to send you marketing information if you have consented to it, and to provide answers to your questions.
The non-personal information automatically collected through Matomo is used for statistical and analytical purposes to evaluate and improve our website.
Information Storage
The collected information is stored on our secure servers located in Switzerland. We employ advanced encryption techniques to ensure the security and confidentiality of your data.
Links to Third-party Sites
Our website may contain links to other websites that are not operated by us. If you click on a link to a third-party site, you will be directed to that third party’s site. We strongly recommend you review the privacy policy of every site you visit.
Data Security
We take the security of your data very seriously. We use appropriate security measures to protect against the loss, misuse, and alteration of data under our control.
Control of Your Information
You have the right at any time to access, rectify, or request the deletion of your personal information. You can exercise this right by contacting us by phone, by email, or via our contact form.
Prevention and Management of Data Breaches
We are committed to implementing the best practices and processes to prevent data breaches. If such a breach should occur, we commit to acting swiftly to resolve the issue, minimize the impact, and inform you of the situation in accordance with applicable regulations.
Information Sharing
We do not share your personal information with third parties, except in the following circumstances:
- Legal obligations: we may be required to disclose your personal information if the law requires it or if it is necessary to protect our legal rights.
Cookies
We use cookies on our website to enhance the user experience.
- Matomo Cookie: these cookies are used to collect statistical information about the use of our website. The collected data are anonymous and help us understand usage trends.
By using our website, you consent to the use of cookies in accordance with our cookie policy.
Third-party Services
We use certain third-party services on our website to enhance its functionality and appearance. These services may collect additional personal information. Here are the third-party services we use:
- Google Fonts: we use fonts provided by Google Fonts to improve the appearance of our website.
Please consult the respective privacy policies of these third-party services to learn more about how they handle your personal information.
Changes to this Privacy Policy
We reserve the right to modify this privacy policy at any time. The changes will be published on our website, and we encourage you to regularly check this page to stay informed of any changes.
Last updated: 02.09.2026
For any questions concerning this privacy policy, please contact us at:
Medicowl Group SA
Les Favresses 7
CH-1483 Montet
Switzerland

